Partner Operations Coordinator - Desert Mountain

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Job description

Job Category: Sales

Requisition Number: PARTN001696

West Bend, WI 53095, USA

Job Details Description

Are you ready for a career you can BELIEVE in?

• Do you have a strong belief in the 2nd Amendment?
• Do you support the natural-born right to armed self-defense?
• Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)?

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Learn more about the USCCA at

Position Summary:

As a Partner Operations Coordinator for Delta Defense, you will serve as the essential link between our regional business partners and our internal team. In this pivotal role, you'll ensure that daily business activities, reporting, and operations are executed seamlessly and efficiently, driving maximum profitability and productivity.

Be the go-to person for resolving operational issues and implementing strategies to enhance overall business performance. Put your communication and organizational skills to work as you foster a collaborative environment where both our partners and internal teams thrive.

By excelling in this role, you'll play a crucial part in supporting our partners' growth and ensuring that our business operations are optimized for peak efficiency.

Candidates for consideration must be able to work at our headquarters location in West Bend, Wisconsin, or remotely from one of the following states only: AZ/CO/MT/NM/NV/UT or WY.

Essential Duties & Responsibilities:

• Acts as a strategic informant for assigned regional team for resource management, strategic planning, financial reporting on partner events, and operational activity.
• Contributes to and presents in various standing meetings to cascade information, reinforce process-driven efficiencies, and informs on continued training opportunities.
• Manages a complex regional event calendar for planning and forecasting all regional account executive activity.
• Processes all regional administrative requests within the outlined handle time.
• Builds working relationships with the entire regional team, understanding their capabilities, schedules, and communication preferences.
• Reviews and maintains multiple reports, databases and platforms to ensure data accuracy including Salesforce, Tableau, Partner Programs, etc.
• Maintains an in-depth understanding of the training curriculum and content offered in by the USCCA including (mini-classes, full curriculum, guides, etc).
• Facilitates all contracts, payments, prerequisites, and credentials pertaining to Official Partner certification.
• Addresses and resolves urgent and relevant tasks promptly.
• Rolls out new programs, processes, contracts to outside sales, and external partners.
• Up to approximately 15% of the role may involve domestic travel to regional and/or district meetings.
• All other duties as assigned.

Required Skills/Experience:

• High School diploma or equivalent.
• Must have a minimum of 2 years experience in a sales or sales support role.
• Experience with USCCA training curriculum preferred.
• Required to pass and maintain Producer Property and Casualty License. Paid Training is provided for all hires.
• Proficient with Salesforce and Google Products Suite, with a willingness to learn adjacent platforms and applications.
• Strong analytical and problem-solving skills.
• Proven ability to communicate confidently and effectively with a diverse range of people within all levels and functions of the organization.
• Effective verbal, written, and interpersonal communication skills.
• Demonstrates the Core Values of Delta Defense, LLC.

Salary range $20.00-23.00/hour, based on experience. This role is also bonus-eligible for company incentive plan. This position can be performed in our beautiful headquarters in West Bend, WI or remotely in one of the following states: AZ/CO/MT/NM/NV/UT or WY.

This is a 40 hour/week position with 8 hour shifts. Monday - Friday, 8:00am - 4:30pm (CST)

Why YOU should Work at Delta Defense!

• 23 Days of Personal Time Off, 8 company holidays, plus paid day of volunteer service annually
• Personal protection, fitness, and home office reimbursement program ($500 annually)
• Robust insurance coverage options: Medical, Dental, Vision, HSA, FSA, Life, STD, LTD, & Pet Insurance
• Complimentary USCCA Elite membership & store discounts
• Nationally recognized in 2023 as a Newsweek Top 100 America's Most Loved Workplace
• Top Workplaces USA award in 2022!
• Named on Inc. 5000 "Fastest Growing Private Companies" list 13 years in a row!
• Milwaukee Journal Sentinel "Top Workplace" award 7 years in a row!
• Milwaukee Business Journal "Best Place to Work" award 6 years in a row!
• We are a fun, fast-paced, and rewarding place to work and grow!

Benefits information can be reviewed at:

Anticipated application close: 10/11/2024

If you are a Colorado resident, please email us at to receive complete benefits information. Please include the job title in the subject line of the email.

PM19

September 15, 2024

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