French Customer Service Advisor

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Job description

French Customer Service Advisor, Permanent and full-time, £30,000 - £32,000 P/A, Willenhall based, Hybrid

Your new company
Hays Business Support are recruiting on behalf of a large European manufacturing organisation based in Willenhall. They're looking for an individual who enjoys working with customers and wants to make meaningful contribution to the customer market to join them on a permanent basis. This is a full-time, permanent role which requires a candidate to be fluent in both English and French.
Your new role
This role will involve you advising customers, both national and international, on the full range of services and products of this business. Furthermore, you will be providing quotations to these customers and processing their orders on an internal ERP system. You will be required to liaise with other departments within the business to ensure customers are being given the best customer service possible. Occasionally, you may also need to deal with escalations and complaints.
What you'll need to succeed
You must be fluent in both English and French to be considered for this role. At least 2 years of customer service experience is also required.
What you'll get in return
A competative salary of up to £32,000 per annum
25 days AL + bank holidays
Free onsite parking
Hybrid working after an initial probation period of 6 months
Excellent pension scheme
Life assurance
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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