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Graduate Engineer

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Innovo Global Talent

2024-09-21 13:30:39

salary: 30000.00 British Pound . GBP Annual

Job location Not Provided, Not Provided, United Kingdom

Job type: fulltime

Job industry: Manufacturing Operations

Job description

Graduate Field Application Engineer

Fluency in Mandarin and English in both oral and written form is essential.

About Us

We are a leading innovator in logistics robotics solutions. Our cutting-edge systems are designed to optimize supply chain operations across various industries, offering cost-effective, efficient, and sustainable solutions. With our robots, we help customers reduce storage footprint, operating costs, and improve warehouse productivity while maximizing workflow efficiencies with increased speed and order accuracy.

Key Responsibilities

Join our team as a Field Application Engineer. You'll play a crucial role in overseeing the installation and commissioning of our advanced robotics equipment, providing exceptional customer support, and troubleshooting technical issues.

Your responsibilities will include:

  • Leading service partners to complete the installation and commissioning of robotics equipment, including wheeled robots, charging stations, moveable shelves, QR codes, picking stations, and related infrastructure.
  • Providing after-sales technical support, including troubleshooting, maintenance, and repair.
  • Responding promptly to service queries to ensure customer satisfaction and equipment availability.
  • Training service partners and taking responsibility for hardware implementation acceptance.
  • Assisting in remote management of service reserve stock.
  • Other service-related tasks.
  • Working at customer sites for extended periods.

Qualifications

We are looking for a talented individual with:

  • A bachelor's degree in Mechatronics, Robotics, Automation, Mechanical Engineering, Computer Software, or a related field.
  • Home Based in the UK.
  • The ability to travel frequently within the UK, some European as needed.
  • Excellent hands-on skills in both hardware and software.
  • Recent graduate or a minimum of 2 years of site experience.
  • The ability to read and draw electric construction diagrams.
  • Strong communication and interpersonal skills.
  • Basic knowledge of networks or databases is preferred.
  • Fluency in Mandarin and English in both oral and written form is essential.

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