Property Management Subject Matter Expert

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Job description

An exciting opportunity to join the Digital Strategy Programme and be part of shaping the future solutions strategy to support the Delivery, Finance and People business functions. This programme will focus on combining people, process, data and technology to create an overarching operating model for each of our core business solutions. This role will be part of the Delivery workstream of the wider programme, focusing on the solutions which underpin service delivery to our end customers.

The scope of the Property Management role encompasses the seamless integration and optimisation of Property Management systems within NHS Property Services business processes. This includes ensuring compliance with statutory property management legislation and industry best practice, managing user training and adoption, data management, and supporting change management initiatives.

The role will report to the Senior Policy & Process Lead and be matrix-managed by the Delivery Project Manager. This is a business-facing role, where the individual must be comfortable dealing with senior business stakeholders, other SMEs, and end-users.

This is a 24 month Fixed Term Contract.

You will:

• Play a critical role in building our new operating model, focusing on the integration and optimisation of property management technology systems with business processes.

• Support the selection of our future property management technology solution(s).

• Support the wider programme team in the implementation of new business processes and technology solutions.

• Ensure adherence to NHSPS policy, RICS governance and industry best practice standards.

• Ensure that all relevant processes including lease management, payables and receivables, cost apportionment and scheduling, budgeting and reconciliation, and property and lease transactions are provided for in the technology solution.

• Support change management initiatives, including communication and stakeholder engagement.

What you will bring to the role:

• Use and management of estate management technology systems, including data change processes and validation

• Knowledge of legal, statutory and RICS best practice in relation to property management processes

• Change management principles and practices.

• Data management processes and best practices.

• Data and process driven individual

• Experience of formulating strategies

• Strong influencing and negotiation skills

• Commercial outlook

• Strong collaboration and stakeholder management skills.

What we can offer you:

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• SMART Pension contribution into which the company will contribute up to 6%

• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

Please reach out to the Talent team at if you want to discuss this role in more detail before applying.

Best of luck with your application!

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