Telesales Executive

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Job description

My client who has been operating since 2015, is a growing provider of manned security and facilities management services such as commercial cleaning. They are holders of SIA approved contractor status. Their core security services include, Key Holding, Alarm Response, Lock and Unlocks, Mobile Patrols, Vacant Property Inspections, Manned Guarding, Site Security, Retail security, Concierge Security, Door Supervision, cleaning and Event Security for a diverse client base that includes; Councils, Care Homes, Schools, Academies, Universities, Gatehouses, Checkpoints, Zoos etc, with contracts across the country. Their Cleaning Division predominantly perform non contractual cleaning requirement and there is a strong desire to explore and pursue more contracted works for both divisions. With that in mind I am working with them to appoint a Telesales professional. The role is new and the client is happy to consider all working situations for the role whether it is a full time/part-time role and if it will be office based or a hybrid post.

The purpose of the role will be to assist the sales manager make the most of potential business opportunities. The tasks involved with the role include

• Make outgoing sales calls to potential new clients
• Ensuring sales files are up to date
• Follow up calls and emails
• Diarise future activities
• Overseeing tender platforms ensuring details are up to date
• Assisting with tender writing
• Providing general assistance for the Sales Manager
• General sales back-office admin including producing documents and general correspondence

Candidates for this role will

• Reside within a reasonable commute of Solihull
• Have a proactive can-do attitude
• Possess previous experience of the FM sector
• Be happy working as part of a team but will have the ability to work tasks on their own
• Have excellent written and verbal communication skills
• Possess a good level of IT skill (including MS Office packages)
• Possess excellent telesales skills

Salary 25k (full time, pro rata for part time), Nest pension and 20 days holiday (pro rata if part time)

We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.

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