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Customer Helpdesk Advisor

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HAYS 27000.00 British Pound . GBP Per annum

2024-11-14 03:31:36

Job location Wolverhampton, Staffordshire, United Kingdom

Job type: fulltime

Job industry: Administration

Job description

Customer Helpdesk Advisor, Wolverhampton, Full-time and Permanent, ASAP start, Office based, £25k+

Customer Helpdesk Advisor£25,000 - £27,000 per annumFull-time, PermanentWolverhampton basedNo hybrid working

Key duties

  • Scheduling engineer works
  • Keeping clients updated with updates
  • Manage a client 'ticketing' system
  • Handle inbound and outbound calls
  • Manage the helpdesk's workflow
  • Preparing client quotations and supporting with sales administration


What you'll need to succeed
  • Exceptional initiative and a self-starter attitude
  • Experience in administration, customer service or helpdesk role
  • Experience in manufacturing/engineering is preferred but not essential.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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