Cisco Network Ops Lead

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Job description

Job Title: Cisco Network Ops Lead

Duration: 6+ months

Location: Los Angeles, CA (Onsite)

exp. Level: 12+ Years

Skillset is below: CCNP / CCIE or higher certification preferred.

Job Summary:

We are seeking a highly skilled Cisco Network Operations Lead to oversee our network operations team. In this role, you will be responsible for managing and optimizing our Cisco-based network infrastructure, ensuring reliable performance, security, and scalability. You will lead a team of network engineers, providing technical guidance and fostering a collaborative work environment.

Key Responsibilities:

Oversee 15+ network engineering and architecture team to develop complex solutions to meet ARNG strategic projects and initiatives.

Provide architecture and technology gap analysis and recommend solutions to improve the operations and security of the DoDIN-A(NG) and DoDIN-A(NG)-S enterprise.

Manage workload to balance operational and project activities and priorities

Develop, maintain, and report on CORA and ATO POAMs

Support CORA coordination

Maintain Life Cycle management plan and develop Bill of Materials (BOM) / cost estimates

Develop and maintain standard operating procedures.

Create and defend system change requests.

Develop, maintain, and implement a proactive capacity planning model to support business decisions.

Demonstrated experience supervising network engineers and technicians in the operations and maintenance of DoD networks.

Review completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients.

Evaluate new application, infrastructure, and cloud decisions in existing context of applications, infrastructure, standards, current business strategy and future business strategy.

Determine system specifications, input/output processes, and working parameters for hardware/software compatibility.

Provide guidance and work leadership to less-experienced IT staff and may have supervisory responsibilities.

Serve as liaison with senior clients, participating in meetings to ensure client needs are met.

Provides problem and incident resolution, including dealing with software and hardware vendor technical support.

Performs daily system monitoring; verifies the integrity and availability of networking hardware, services, systems, and key processes; reviews system and application logs.

Documents and conducts changes during ASI windows.

Provides leadership in on-call troubleshooting and issue resolution as required.

Develops and maintains installation and configuration procedures.

Collaborate with the Security team to identify and remediate application and operating system vulnerabilities.

Acts as a liaison with other groups to provide information sharing pertaining to the needs of the diverse set of computer users supported by the client.

Maintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability.

Coordinates the acquisition of hardware and software as well as subcontractor services as needed.

Participate in Change Management process.

Monitor and manage ticket queues and all work to ensure SLAs are met or exceeded.

Provide input to Disaster Recovery/COOP plans and execution.

Create and ensure network diagrams are current.

Lead the network operations team in the design, implementation, and maintenance of Cisco network solutions.

Monitor network performance and availability, proactively identifying and resolving issues.

Develop and enforce network policies, procedures, and best practices to ensure security and compliance.

Collaborate with other IT teams to support cross-functional projects and initiatives.

Conduct capacity planning and performance tuning to optimize network resources.

Mentor and train team members, fostering professional development and skill enhancement.

Prepare and present regular reports on network performance, incidents, and improvement initiatives to senior management.

Stay up-to-date with industry trends and emerging technologies to recommend enhancements to the network infrastructure.

Required Qualification

Bachelor's degree or 10+ years of relevant experience as a Network Administrator / Engineer and 5+ year experience managing a team of 5+ personnel

Required Experience: 6+ years' experience Cisco and/or Palo Alto Routing, Switching, IDS/IPS, and Firewall technologies and managing team task / activities.

Cisco CCIE Certification.

Cisco Certified Network Professional (CCNP) or higher certification preferred.

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Minimum 12-15 years of experience in network operations, with a focus on Cisco technologies.

Required Technical Skills

Understanding of (BGP/OSPF), MPLS, Firewall and IDS/IPS policies, DISA STIGs, CCRI and ATP requirements.

IT experience supporting large enterprise environment.

Experience with network monitoring and troubleshooting tools.

Excellent analytical, problem-solving, and decision-making skills.

Strong communication and interpersonal skills, with the ability to work effectively with various stakeholders.

Additional Skills:

Excellent problem solving, analytical, and decision-making capabilities, including understanding user requirements, troubleshooting technical issues, successfully resolving issues and challenges, and developing creative solutions for process improvement.

Dependability, in that the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve.

Must have customer service experience as this position will require candidate to engage with senior military and government leadership.

Must be able to present your ideas clearly through briefings, meetings, and interaction with leadership of different skill sets.

Must be able to provide training sessions as required.

Must be able to engage with stakeholders to ensure tasks are progressing and meeting timelines.

Experience with Hardware and Software lifecycle processes

Excellent communication skills

Excellent documentation skills

Strong organizational and collaborative skills

Strong teamwork and engagement as a project team member.

Ability to assimilate information rapidly, motivated to self-study new requirements.

Maintain current industry knowledge of relevant concepts, practices, and procedures.

Ability to work under time constraints.

Adapt to changes in requirements and new projects.

Maintain and upgrade certifications.

Other duties may be assigned, directed, or requested.

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