Non-Clinical - Administrative/Scheduler

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Job description

Job Title: Scheduler

Location: Oakland, CA

Pay Rate: $20-24/hr.

Duration: 13 Weeks Contract

Schedule & Notes: Day 5x8-Hour (08:00 - 17:00)

Job Duties:

Conducts insurance eligibility/benefits verification, referral/authorization and informs patient /guarantor of financial responsibility and collects and/or processes patient at the point of services Registers patients, obtains copy of insurance card and processes electronic registration including verification of insurance and/or authorization for requested procedures from insurance, and verification of referrals from physicians.

Provides clerical support to technologists, physicians, supervisors, and leadership.

May compile counts or otherwise maintain, collect or sort data for analysis.May assist technologists where appropriate.

Greets patients in person and by phone with appropriate and professional courtesy and accommodating attitude.

Coordinates scheduling for various procedures in ultrasound, mammography, x-ray and bone densitometry.

Operates telephone console to receive incoming messages, direct caller, and takes messages. Requests prior imaging studies from referring physicians and medical facilities.

Processes requests for records, reports and imaging cds for patients physicians and/or patient, distributes, mails and/or faxes reports and notices.

Performs variety of clerical tasks, including copying, filing, faxing, typing, and opening mail.

Responds to and resolves patient concerns as far as possible.

Refers unsolvable or significant concerns to the supervisor.

By maintaining high standards of excellence, helps the medical center fulfill its mission by providing compassionate care and respecting the dignity of others.

Applies principles of "continuous quality improvement" which includes working cooperatively with colleagues and projecting a service orientation toward all.

Participates in department process improvement initiatives

Participates in quarterly and annual compliance, educational and wellness activities

Participates in cross training as required.

Participates in staff development.

Maintains cleanliness and order of the patient/visitor waiting area.

Maintains clean working environment

Skills Required:

2 years medical receptionist experience, preferably in a radiology setting.

Working knowledge of medical office procedures and medical terminology preferred.

Basic computer/keyboard skills.

Medical Imaging , 0-2 years experience, minimum 6 months work experience in a radiology department required

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, discounts and percent.

Education

Equivalent experience will be accepted in lieu of the required degree or diploma.

HS Diploma or equivalent education/experience

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