Please scroll down, To apply

Senior Principal Outbound Product Manager - Healthcare Provider

hiring now
New job

ServiceNow

2024-11-05 18:45:42

Job location Santa Clara, California, United States

Job type: fulltime

Job industry: Education

Job description

Job Description

Company:

Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

The Team:

The Customer and Industries Workflows business unit products enable organizations to create seamless customer experiences and drive fierce customer loyalty. Our products, Customer Service Management, and Field Service Management, and Industry verticalized solutions such as Healthcare and Life Sciences Services and Clinical Device Management, deliver omnichannel customer engagement and operations while uniting the front, middle, and back office healthcare teams to resolve issues faster, and drive great experiences through our products.

The Role:

Outbound Product Managers are key to help us scale as we continue to be one of the fastest-growing business units at ServiceNow. Outbound Product Managers combine a deep understanding of product capabilities, and market and competitive dynamics, with a passion to inform roadmap and help our GTM, partner and customer ecosystem understand the value delivered.

What you get to do in this role:

Create high-quality enablement content that describes the value of the product innovation with a focus on workflows and task orchestration for care teams and supporting departments.

Develop a deep understanding of and document, customer use cases and success outcomes to influence the product roadmaps

Develop best practices assets to drive product adoption by customers and partners

Become a trusted resource to promote the healthcare industry products vision with industry influencers, strategic partners and analyst firms.

Work in close coordination with Inbound Product Management, Product Marketing, Product Success and Technical Alliances to define product strategy, release themes, go-to-market and customer adoption plans.

Lead cross-functional teams to accomplish our goals.

Inform a friend!

<!– job description page –>
Top