Dental Dental Services

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Job description

Overview:
Plantation Dental Services is seeking a bilingual (English & Spanish) Dental Receptionist for our office located in Plantation, FL. The ideal candidate will be friendly, outgoing and highly organized. He or she will take over all management duties for front office staff. A Dental Receptionist needs to have excellent interpersonal skills as well as the ability to multi-task in a fast-paced, high-energy environment. If this sounds like you, get in touch. Candidates must have prior front desk experience in a dental practice to be considered.

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
Experience working in a dental office

Knowledge of insurance plans (HMO/PPO)

Experience answering telephone

Must have exceptional customer service skills

Must be bilingual (English & Spanish)

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