Registration Representative I

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Job description

Job Summary:
The Patient Registration Representative is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible.

Required Qualifications:
- Require a minimum of one (1) year of experience in a health care and/or customer service related industry.
- Require flexibility for weekend, vacation, and other shift work as scheduled.

Preferred Qualifications:
- Prefer previous experience in patient interviewing.
- Prefer ability to collect post and balance cash.
- Prefer strong typing and clerical skills to include speed and accuracy.
- Prefer general knowledge of medical insurance and terminology.

Mandatory Education:
HS EQ: High School Diploma, GED or Certificate

Preferred Education:

Required License and Certs:

Preferred License and Certs:

Work Days/Shift/Start Time:
Full time. 40 hours per week. Monday-Friday. 10:30AM-7PM.

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