Onsite Administrative Assistant/Property Inspector (LFL)

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Job description

Overview:
GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better never staying the same. At RealManage, we are always getting better.

Property Summary:

FishHawk Ranch is your happy place.This is a Tampa Bay community where families grow closer, neighbors from all generations look out for each other, and we all come together to enjoy gatherings at the Lake House. With trails, parks, open spaces, resort-style pools, indoor and outdoor fitness areas, and the Lake House, there's sure to be something for everyone to enjoy. As the first 'green certified' community in Hillsborough County, you can take pride in our commitment to our environment and our residents. As our community grows, our small neighborhood charm will always remain, and FishHawk Ranch will continue to be a happy place to call home.

Responsibilities:
This is a position that will have the tasks of Inspecting & Administration work.

Responsibilities:

Handling day-to-day tasks and communication in a fast-paced environment

Assisting owners with questions regarding policies and procedures

Assisting owners with HOA related issues and communicate to CAM when appropriate

Working outside performing inspections/issuing HOA violations/speaking with residents.

Prepares inspection reports

Works with legal counsel in a professional manner

Keeping all contact lists up to date

Keeping all Homeowner packets up to date

Using Google Drive, Microsoft Word, Excel, Outlook & Adobe

Keeping all owner files up to date

Keeping owner portal up to date with monthly and annual documents

Acting as an owner liaison between owners/guests and vendors, as needed

Processing and making bank deposits twice weekly

Keeping file and record retention system up to date

Preparing for and attending HOA Board meetings following set procedures

Preparing for and attending Annual Owners Meeting and Reception following set procedures

Preparing meeting minutes for all Board of Director and Annual Meetings

Assisting in preparing, proofing and sending communications out to owners and others

Assisting CAM with projects and meetings as requested

Attending miscellaneous meetings when requested by CAM or Board of Directors

Qualifications:
Qualifications:

High school diploma or GED required. Associate degree preferred.

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Excellent computer proficiency (MS Office - Word, Excel and Adobe PDF).

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Must be detail oriented and have the ability to prioritize and meet deadlines.

Team player willing to assist where needed.

Pay and Benefits:

$17 to $19, depending on education and experience.

Benefits Summary:

Medical Insurance - 'Employee' Insurance premium is paid for by company

Highest level employee plan will incur a cost

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical Plan to be eligible)

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

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