Remote Senior Revenue Cycle Manager

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Job description

Overview:
The SR Revenue Cycle Manager position provides oversight of RCM initiatives such as Over the Counter collections (OTC) and Accounts Receivable (AR) tasks related to new affiliations and Denticon conversions. The position requires a highly self-motivated and independent team member who is an effective manager, is able to prioritize assignments and design programs to meet the needs of individual groups and/or offices. Strong interpersonal and communication skills with the ability to design tools which will be useful in educating office staffs and providers on issues related to DCA's revenue cycle KPIs, metrics, SOPs, etc.

Responsibilities:
Coordinates the execution of key revenue cycle initiatives and tasks.

Train diverse staff to ensure processes, policies and procedures are followed.

Ensures 100% project assignment completion.

Update policies and procedures; makes recommendations for system and workflow enhancements.

Serves as a liaison between offices and staff to resolve any concerns and maintain a positive working relationship.

Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for the practice: lag times; accuracy; etc.

Manages and assists designated office team members with appropriate processes.

Other duties as assigned.

Work Environment:

This job is remote.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This position may require the ability to occasionally lift products and supplies, up to 20 pounds.

Competencies:

Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Creates competitive strategies that show a clear connection between vision and action.

Organizational Savvy - Maneuvering comfortably through complex policy. Process and people related organizational dynamics. Deals comfortably with organizational politics. Anticipates problems and approaches accordingly.

Manages Complexity - Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Acquires data from multiple and diverse sources when solving problems. Evaluates pros and cons, risks and benefits of different solution options.

Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear. Effectively handles risk. Deals constructively with problems that do not have clear solutions or outcomes.

Plans and Aligns - Planning and prioritizing work to meet communications that convey a clear understanding of the unique needs of different audiences. Sets objectives to align with broader organizational goals. Anticipates and adjusts effective contingency plans.

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Provides timely and helpful information to other across the organization.

Ensures Accountability - Holding self and others accountable to meet commitments. Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership.

Ethical Practice - Understands the importance of a fair and transparent approach in everything by adopting the highest standards of professionalism, honestly, integrity and ethical behavior in all business processes and transactions.

Qualifications:
High school diploma or equivalent, college degree preferred

Preferred: 1 year healthcare leadership experience in multi-state/multi discipline organization (higher education degree may substitute experience)

Qualifications/Training:

Project Management

Ability to manage a high volume workload while maintaining attention to detail and accuracy.

Adept in resolving complex system challenges

Knowledge of Microsoft Office with an emphasis on Excel.

Understanding of basic math skills.

Excellent ability to communicate effectively with all levels of management, employees, and external customers.

Ability to prioritize and adhere to deadlines.

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