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Manager, SMB Account Management

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Procore Technologies

2024-11-05 07:40:26

Job location Tampa, Florida, United States

Job type: fulltime

Job industry: Sales & Marketing

Job description

Job Description

Procore is looking for a driven Manager, SMB Account Management to join our Sales team. As we go to market with new products, you'll develop, mentor, and lead a team of Account Managers focused on performing inside sales, technical demonstrations, and supporting deals to close. You'll drive a high-performance, high-accountability culture to meet and exceed sales goals and continue to grow our current customer base.

This position reports to the Director, SMB Account Management and will be based in our Carpinteria, CA, Tampa, FL, or Austin, TX offices. We're looking for candidates to join us immediately.

What you'll do:

Lead a team of Account Managers to work with Procore's customer base to renew and expand through upgrades and cross-selling new products.

Work closely with Customer Success Management team to ensure alignment and client success

Attract, hire, and retain high-performing Account Managers by driving a performance culture within the team

Provide training and support to the team to better understand the role, Procore's products (industry, market, proposition), and best practices for inside sales

Regularly conduct call, presentation, pipeline, and deal reviews with reps

Help reps win deals via onsite presentations, negotiations, deal strategy

Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow up

Provide detailed analysis and reporting on team's performance as well as accurate forecasts to sales leadership based on individual performance and historical trends

What we're looking for:

Bachelor's degree or relevant work experience

3+ years in a quota-carrying software sales (preferably in a SaaS environment); 2+ years management experience in a sales environment or demonstrated leadership skills in a previous role strongly preferred

Track record in hiring, developing, and promoting inside sales representatives

Proven experience selling via product demonstrations, email, and social selling

Experience using and implementing a sales methodology and demonstrated experience with Salesforce

Consistent track record of 100%+ of quota achievement as an individual contributor

Excellent interpersonal, oral, and written communication skills

Inform a friend!

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