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INFORMATION TECHNOLOGY SPECIALIST (SYSTEMS ANALYSIS) with Security Clearance

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Department of Defense

2024-11-05 08:42:34

Job location Kaneohe, Hawaii, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Duties You will aid in the direction of a team of IT professionals located throughout the installation to ensure system and application availability 24/7. You will oversee infrastructure management, maintenance of systems, technology upgrades, and application and server support. You will serve as on-call coordinator for IT escalations to support operational requirements, humanitarian assistance efforts, disaster recovery, continuity of operations, contingencies, and exercises. You will be responsible for managing support operations, troubleshooting infrastructure technical issues, maintaining systems, inventory, and implementing technology upgrades. You will be on call 24/7 to manage and document operations maintenance activities and the performance of system backups and data restoration. You will participate in data center related project management activities to support all lines of business. You will be responsible for providing project management feedback on data center requirements for applications development projects. You will manage the operations of all IT activities aboard the installation. You will manage customer relationships to ensure that service objective expectations are developed and managed in the operations areas. You will establish, develop, and maintain effective working relationships with other coordinating organizations and agencies. You will deliver presentations on the installation program status, accomplishments, problems, requirements for support, and promotion of IT program objectives to the installation. You will provide advice, recommendations, and comments on the development of business opportunities and problem areas. You will participate in overall business technology planning, bringing a current knowledge and future vision of technology and systems as related to the organization's competitive position. You will assist in determining long-term information needs for the enterprise and participate in development of an enterprise-wide strategy for systems development and hardware acquisition and integration. You will prepare and present briefings to senior management officials on complex/controversial issues. You will apply new developments to previously unsolvable problems and make decisions or recommendations that significantly influence important agency IT policies or programs. You will analyze trends in the nature and level of demands for services and balances user requests against system risk, vulnerabilities, and costs along with determining the feasibility of meeting additional requirements within existing capabilities. You will determine requirements for and evaluate the results of audit and verification programs to measure the effectiveness of the Information Assurance program and recommend appropriate actions to improve operational effectiveness and efficiency. Requirements Conditions of Employment Must be a US Citizen. Must be determined suitable for federal employment. Must participate in the direct deposit pay program. New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326. Males born after 12-31-59 must be registered for Selective Service. Per the preliminary nationwide injunction on E.O. 14043, COVID-19 vaccinations will not be implemented or enforced. For more information on vaccine status and workplace safety protocol requirements see Additional Information below. You will be required to obtain and maintain an interim and/or final SECRET security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time. You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases. You will be required to complete ethics orientation within three months of appointment and submit a Confidential Financial Disclosure Report, OGE-450, within 30 days of appointment. This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision. This is an Information Assurance Manager Level III position. You will be required to obtain and maintain the proper IA certification for the within 6 months as required in the DoD 8570-M. Qualifications Your resume must demonstrate at least one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Review IT work to ensure system specifications and requirements are achieved. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Consult with customers to identify requirements and develop system specifications. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Represent the organization in meetings and symposia. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Develop new or revised methods or approaches to resolve system issues. In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector overseeing communications infrastructure to include Voice over Internet Protocol (VoIP); maintenance of systems, technology upgrades, and application and server support. Additional qualification information can be found from the following Office of Personnel Management web site: . Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education This job does not have an education qualification requirement. Additional information This position is eligible for part time, full time or ad-hoc telework at the discretion of management. Relocation and/or recruitment incentives may be considered. This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: Veteran's preference does not apply when selecting individuals under the specific hiring authority addressed in the Summary section of this announcement. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below. If you are unable to apply online and request information about the Alternate Application process, please contact the Department of Navy's Employment Information Center. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. In order to qualify

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