Financial Services Operations Trainer

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Job description

Financial Services Operations Trainer

Do you have a passion for training and developing operations individuals? Do you have drive and passion for helping others be successful in their roles? Are you a team player with a positive "can-do" attitude? If so, this Financial Services Operations Trainer opportunity could be a great fit for you!

Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.

What You'll Do: As a Financial Services Operations Trainer, you will facilitate ongoing and instructor-led learning programs to develop Financial Services Operations personnel, while providing excellent service to internal customers. This trainer will assist with gathering and analyzing information to determine learning needs and evaluate training programs, materials, and trainee performance. You will also:

• Facilitate learning solutions, preparing plans according to adult learning theory and providing a high-impact, interactive environment.
• Identify learning needs within assigned business units & develop professional, collaborative relationships with business unit leaders.
• Develop and implement learning curriculum that's consistent with current trends and best practices.
• Track and analyze learning curriculum effectiveness including the evaluation of individual performances. You will then provide this reporting to business area and Operations management.
• Communicate effectively with subject matter experts, business partners, and design staff.
• Maintain current business knowledge - staying up to date on operational system enhancements and updates, and products in order to be up to speed on potential training topics & techniques.

What It Takes to Join Our Team:

• Bachelor's degree plus five years relevant experience required. Insurance/financial service and sales or related experience preferred.
• Two years of business experience with developing and delivering training solutions preferred and/or certification in training and/or organizational development preferred.
• Progress towards industry credentials (e.g., Life and Health License, FINRA SIE, Series 7, and 63) are encouraged and supported.
• Progress towards industry designations, e.g. LOMA FLMI, are also encouraged and supported.
• Must have excellent motivational and interpersonal skills.
• Strong presentation and classroom management skills as well as organizational & time management skills.
• Must be able to work independently and within a collaborative team environment.
• Must be able to work 8am-4:30pm Monday - Friday from our office in West Des Moines, IA.

What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low-cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau where the grass really IS greener!

Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.

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