Accounts Team - SA1 with Security Clearance

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Job description

DUTIES AND RESPONSIBILITIES Resolves technical requests from self-service tickets in support of internal and/or outside customers. Creates, deletes, and modifies customer accounts. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns. Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment. Must be able to multi-task and possess good communication and customer service skills. REQUIREMENTS & EXPERIENCE TS/SCI CLEARANCE WITH POLY REQUIRED IAT Level 1 Certification Required Experience: HS or GED with 10 years of experience Bachelors with 5 years of experience Mandatory: Microsoft Office Suite Systems Administration Desired: Customer Service / Support Helpdesk Support Linux SupportIT UNIX Certification (one of the following): CompTIA A+ CE, CompTIA Network+ CE Salary: The likely salary range is up to $95K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. GWGES-0083

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