Lead Public Safety Telecommunicator (Office Automation) with Security Clearance

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Job description

Duties Instruct shift employees in specific duties, adjusting work assignments based on priority. Perform crisis intervention with distraught emergency callers during high-risk situations until appropriate emergency field units arrive on scene. Dispatch police, fire, and emergency medical service personnel. Exercise quick decision-making when dealing with public safety emergencies under stressful conditions. Serve as Terminal Agency Coordinator (TAC) or Local Agency Security Officer (LASO) for the agency's National Crime Information Center and Criminal Justice Information Services (NCIC/CJIS) terminals. Ensures all policies and regulations are followed and ensures safety in operations and training. Provide in-service training and assistance to employees as needed. Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. Position requires working an alternate work schedule, which requires an uncommon tour of duty, including nights, weekends, and holidays. Incumbent is required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time. The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles This position requires certification in cardiopulmonary resuscitation with Automatic External Defibrillator (AED) training. This position requires a New Mexico State Division of Criminal Information Full Operator Certification within 6 months of employment This position requires Telecommunicator I and II certification within 12 months of placement within the position. This position requires the incumbent to wear prescribed uniform and/or other personal protective equipment while on duty. Within 16 weeks from the date of employment, employee will be required to demonstrate reasonable proficiency at locally established training guidelines on the use of E911, CAD, Land Mobile Radio (LMR), and station alerting software and equipment. Incumbent must pass a pre-employment; fingerprint based criminal history investigation for any location that accesses Criminal Justice Information Systems. This position must complete the National Incident Management System (NIMS) IS 100,300, 700, 800, and 907 courses. The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally and pass in accordance with predetermined course requirements Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Civilian Employees of the Organization In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document . Specialized Experience: One year of specialized experience which includes 1) Operate dispatching, communications and automation systems, 2) Process incoming emergency and non-emergency call requests for fire, medical and police assistance, 3) Coordinate emergency services with law enforcement and emergency response agencies, 4) Serve as a mentor by providing and explaining guidance on emergency service dispatching policies and procedures. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-07. You will be evaluated on the basis of your level of competency in the following areas: Accountability
Interpersonal Skills
Manages and Organizes Information
Technical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07). Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone no substitution of education for experience is permitted. Additional information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) (CF) 24 - Transportation Management Career Field position. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. White Sands Missile Range is a unique tri-service facility for test, evaluation, research, and assessment of military systems and commercial products. The range is located in the Tularosa Basin of south-central New Mexico 30 miles east of Las Cruces, New Mexico, and 45 miles north of El Paso, Texas. Due to the unique location of White Sands Missile Range, on-post housing is available for civilians. For more information go to- Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Checklist for Internal/Merit Promotion Announcements . As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: Please limit your resume to 5 pages. If more than 5 pages are submitted . click apply for full job details

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