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Manager, Commerce (new business)

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Starcom

2024-10-03 11:46:08

Job location New York City, New York, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description

What You'll Do:

The Commerce Manager is responsible for building and maintaining an effective and productive relationship with assigned client. The Manager will supervise a dedicated team in the creation, optimization, and execution of client's eCommerce initiatives. This position requires a "hands-on" manager with astute attention to process and detail, who possesses the ability to apply this detailed knowledge to actionable insights and recommendations. Particularly as they relate to the client's growth and acceleration strategy. The Manager must have a mastery of online biddable media and managed service campaigns.

This position is both strategic and tactical in scope and requires the ability to apply detailed eCommerce knowledge to actionable insights and recommendations. They will assist the Associate Media Director and Director in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives.

Direct and manage the daily workflow of all eCommerce campaigns, including proposal development, campaign activation & maintenance, and post-buy recaps

Knowledge of online biddable media campaigns and programs (e.g. auction/exchange based performance media and audience-based buying - i.e. TTD and Amazon DSP), a plus

Become an eCommerce subject matter expert for internal and external stakeholders by staying ahead of eCommerce trends

Partner with Associate Director to build end-to-end ecommerce strategy and plans for the client

Collaborate with direct reports, colleagues, and peers across the organization to provide insight and recommendations

Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift

Drawing on previous experiences, uses a variety of approaches to identify client needs and exceeding their expectations

Understands the complex cause and effect patterns that may underlie issues and/or opportunities and thinks beyond the obvious

Identify patterns and trends that relate to a particular situation and uses that knowledge to come up with creative solutions

Provides performance reporting against client goals with insights and optimization recommendations

Develop budget and performance projections for testing new partners or technology

Conduct monthly client billing audits

Partner with Associate Director to develop processes for improved work flow within Starcom and between agency partners and vendors

Maintain stellar relationships with the vendor partners to further advance Starcom as a preferred client partner

Provide formal training to new team employees

Work to master, identify, and communicate trends in search and in client industries

Inform a friend!

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