Technology Product Manager

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Job description

We have a client that is based in New York that needs to hire a Technical Product Manager. This role will be 100% remote but required to work EST business hours. As a Technical Product Manager, you will be responsible for overseeing the development and enhancement of our customer-facing data capture tool that supports data integration, risk detection, customer screening, analyst workflows, and business reporting.

Responsibilities

Develop and maintain a clear product vision and roadmap for the tool in light of the broader technology platform and be sure it aligns with business goals and user needs. Prioritize features and enhancements based on customer feedback, market awareness, and competitive analysis.

Work closely with both internal and external teams to deliver a high-quality product that enhances companies reputation within our markets. Facilitate communication between teams and ensure alignment on goals and timelines.

Develop and maintain feature backlog based on business requirements in collaboration with business and technology management.

Advocate for the end-user by conducting user research, gathering feedback, and analyzing usage data to inform product decisions. Ensure the tool provides an intuitive and valuable experience for users.

Oversee the execution of the product roadmap, managing timelines, resources, and risks.

Monitor industry trends, competitive landscapes, and emerging technologies to identify opportunities for innovation and improvement.

Define key performance indicators (KPIs) for the platform and track performance against these metrics. Use data to drive decision-making and iterate on the product.

Engage with internal and external stakeholders to gather feedback, manage expectations, and communicate progress. Act as the main point of contact for tool-related functional inquiries.

Requirements

Bachelor's or master's degree in computer science, management information systems, business systems technology or equivalent field of study.

Ability to work during Eastern Standard Time regular business hours.

At least 2 years dedicated experience working as a technical product manager or product owner.

Good understanding of financial crimes and how technology is commonly utilized used to support KYC, transaction monitoring, and sanctions screening inclusive of data integration, architecture, APIs, UI/UX, workflow management, reporting, and integration strategies.

Knowledge of product management frameworks and best practices.

Ability to work closely with technical teams and understand complex technical concepts.

Proven ability to analyze data and use insights to drive product decisions.

Experience with tools such as Jira, Azure DevOps, Confluence.

Demonstrated ability to influence cross-functional teams and manage multiple stakeholders.

Strong problem-solving skills with the ability to think strategically and execute methodically.

Strong communication, presentation, and interpersonal skills.

Ability to work effectively in a fast-paced, dynamic, and collaborative team environment.

Experience working with Salesforce or other CRM and workflow tools preferred.

CAMS or similar certification preferred.

Remote position can reside in any state. However, must be willing to work Eastern Time Zone hours.

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