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VP Production Support Manager

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Social Capital Resources LLC

2024-11-05 08:39:16

Job location New York City, New York, United States

Job type: fulltime

Job industry: Other

Job description

Top-Tier Bank in Midtown, Manhattan is seeking a Production Support Manager at the VP level for Payments!

Key Responsibilities of Business Analyst

Looking for a hands-on manager of Payment systems to manage the production support and business project

Lead production support and business projects

Working with Montran JGPS and related applications.

Coordinate the internal and external resources required to support of the applications.

Contribute to key initiatives related to technical/functional IT and business projects to meet and support business objectives

Engage with stakeholders at all levels to understand the business objectives and functional requirements necessary to perform their roles efficiently and effectively.

Elicit, capture and interpret business problems from multiple perspectives; present implications and recommendations with strategic perspective, influencing project parameters and outcomes.

Perform requirements gathering, solution design, functionality development, user acceptance testing, training, and deployment.

Develop requirements, write user stories, and design user interfaces of any new functionality that can be understood and built by the development team.

Understand the data model and architecture, and define data structures to enable new system functionality.

Evaluate the suitability of existing/potential tools to fulfill business needs.

Closely collaborate with Business Management, Information Technology, and outside vendors to develop and implement new applications and tools for use by the business.

Act as primary point of contact / SME for the domain on key functional topics and business projects.

Requirements of Business Analyst

Must have experience with and an understanding of FEDWIRE, TCH (CHIPS) , and SWIFT networks.

7+ years' experience as an IT application manager or a team lead supporting payment systems.

Experience with Montran JGPS and related applications.

Experience managing an IT support team and Operations team.

3+ years of experience supporting Payments systems

Experience supporting Compliance systems is a big plus

Bachelor's Degree

Inform a friend!

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