Systems Support Engineer (Linux Systems) with Security Clearance

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Job description

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Linux Systems Support Engineer Location: Partial Remote, must be able to work onsite in Cary, NC 2 days per week
Duration: long term contract
Pay Rate Range: $50-60/hr.
Project Description:
Security Clearance Requirements: Top Secret (TS) Clearance but would consider a Secret Clearance with eligibility to upgrade to TS. Linux Administration - Supporting, monitoring and troubleshooting Linux Systems Application and Networking Issues for both commercial and Federal Government clients. Ideally will have a blended Infrastructure Support Background - Systems and Networking You will be responsible for a wide range of activities surrounding the on-going maintenance and expert level support of applications, tools and platforms, including but not limited to Change, Incident, Problem and Risk Management. You will resolve escalations from network operations centers, project teams, IT and management team. Expected to own and drive resolution of highly complex system and application issues, complex change management, working with Product Marketing, Account teams and internal organizations (IT, Engineering, Infrastructure, etc.) on product wide issues as well as product readiness projects. Directly interact with network operations and at times the customer on high visibility and complex technical issues. Special focus on and advanced technical skills with operating systems, network management applications and protocols is required. Additional responsibilities:
• Mentor network operations engineers.
• Support new technology and product integration.
• Assist with remediation efforts of security vulnerabilities per procedure.
• Review and provide technical analysis on IAR's.
• Perform alarm studies.
• Create and maintain knowledge articles.
• Analyze platform issues and manage escalations to various IT organizations. Must have: • Associate's degree or equivalent work experience.
• Broad knowledge of all products within Managed Services.
• Intermediate knowledge of network management platforms, applications and protocols, to include at least 2+ or more of the following: Linux Windows WAN/LAN/SD-WAN Cisco ISE Assure 1 SevOne Citrix TACACS/Radius • Five or more years of hands on experience with OS, applications support or networking; common network security practices, standards and troubleshooting.
• The position will work directly with internal operations teams and occasionally customers, and therefore must have strong customer service skills and the capability to interface successfully with both the customer's technical and non-technical contacts, Verizon Account teams and various other groups involved in the delivery of service to the end customer.
• Flexibility with work hours, as this position will required to work an off-shift and on-call
• Excellent communications skills and be able to deliver results under pressure. Nice to Have
AWS Background- taking over support for a solution that is moving over to AWS. Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution • Health • Dental • Vision • Life Insurance; Short Term Disability • Hospitalization Coverage • Direct Deposit • Weekly Pay Periods • Training and Development Programs • 401k • Referral Program

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