General Restaurant Manager

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Job description

Billy Jack's Shack is a dive bar in NoDa with a top-notch burger. Born out of the minds of childhood best friends Aaron Ludwig and Mike Sabin, Jack Browns is a crossroads of great quality and quality fun. Plainly speaking, we like to work hard and play hard, too!

Your main responsibility will be maintaining the highest standards of customer service by leading and inspiring our front-of-house and kitchen teams. You will have the opportunity to showcase your excellent leadership and communication skills, while also utilizing your strong business acumen to drive profitability and growth.

Responsibilities

Oversee daily operations of the restaurant, including front-of-house and back-of-house activities

Ensure exceptional customer service and guest satisfaction

Hire, train, and manage staff members, fostering a positive and collaborative work environment

Develop and implement operational policies and procedures

Monitor and manage financial performance, including budgeting, forecasting, and cost control

Work closely with the kitchen team to ensure high food quality and adherence to safety and hygiene standards

Handle customer complaints and resolve issues in a timely and professional manner

Requirements

Proven experience as a General Restaurant Manager or similar role in a high-volume restaurant

Strong leadership and management skills, with the ability to motivate and inspire a team

Excellent communication and interpersonal abilities

Customer-oriented mindset and commitment to providing exceptional dining experiences

Ability to work effectively under pressure and in a fast-paced environment

Strong financial acumen, with experience in budgeting, forecasting, and cost control

Knowledge of restaurant operations and industry best practices

Flexibility to work evenings, weekends, and holidays as required

Benefits

Relocation Offering

Salary Range: $70,000-$80,000

Medical, Dental, Vision insurance offering paid by Jack Brown's- a $7,000+ value per year - effective 60 days after employment begins in a full-time salaried management position

401K with 2% company match after one year of employment

Annual leadership summit with continued learning and growth opportunities

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