IT Infrastructure (Site Services) Leader

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Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose - creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business.

Digital Core Site Services (DCSS) plays an integral role in the delivery of the infrastructure services at all Lilly sites and affiliates globally. DCSS enables the information technology solutions that power our business across the enterprise - from research and development to manufacturing and commercialization.

Come help us leveraging technology to make medicine!

The Digital Core Site Services team is actively looking for an experienced IT Infrastructure Leader. Are you passionate about using technology to power the making of our innovative medicines? If so, bring your skills and talents to Lilly where you'll have the chance to have an impact on the lives of patients.

What You'll Be Doing:

As the IT Infrastructure Leader for our manufacturing site in Raleigh, North Carolina you will ensure that all infrastructure services, from network to cloud, from print to modern meeting and collaboration technology are delivered to our users enrich the user experience on their iOS, MacOS and PC devices.

If you want to be at the core where IT infrastructure enables the making of medicine, we have a position for you!

How You'll Succeed:

• By working jointly with corporate IT Infrastructure and the RTP manufacturing IT teams you will ensure that the IT Infrastructure operations run reliably and stable and that the technology stays current
• With a high level of curiosity, you will maintain a broad understanding of Lilly's technology and manufacturing strategy, staying fully engaged with local business partners and global technology teams, thus facilitating services and technology solutions that deliver the best outcomes for the RTP site.
• You will bring your technical experience to tailor technology and services to local needs and improve user experience with technology solutions.
• You are always looking for innovative ways to improve and deliver services.

What You Should Bring:

• Broad Understanding of IT Infrastructure (End User Computing, Telecom/Networks, Cloud/Server Platforms, collaboration platforms such as O365, Windows/iOS/MacOS operating systems)
• Experience with IT Service Management (ITIL)
• Some understanding of / experience with manufacturing processes (GMP)
• Self-management skills with a focus on results for prompt and accurate completion of challenging work
• Strong leadership, teamwork, and communication sills
• Experience in working with 3rd parties.

Basic Qualifications:

• Bachelor's in computer science or related areas with at least 2 years of related working experience

Additional Information:

• Position based in Raleigh, North Carolina

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

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