Office Support Specialist

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Job description

Office Support Specialist
Portland, OR
3 Months Temp to hire

Responsibilities:

Provides operations functions in one or all of the following areas within a Legal office /environment: operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage
Provides copier maintenance and/or repair of customer site equipment
May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc
May performs various building support functions related to meeting set Client and light maintenance
Note: Due to the higher level of presentation, telephone skills needed to perform receptionist duties and high interaction with Executive level customers, employees performing this function are considered to be Senior On-Site Services Specialist
This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration
Runs high volume copy machines and performs binding and finishing work
Ensures convenience copiers are working properly, checking for quality via daily inspections
Clears paper jams and informs technicians of specific problems
Performs all repair service on customer copier equipment
Handle highly sensitive and confidential documents that may be time sensitive - Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment
Maintains records for management reports and inventories of supplies needed
Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required
Calculates charges for jobs performed and maintains some billing logs
Responds to and coordinates all service calls required by customer
May perform filing duties in conjunction with specific customer requests
Delivers completed jobs to pre-determined customer locations within and outside of the site
Maintains daily meter and service logs
May travel between customer s buildings
Answers customer questions regarding status or feasibility of job requests
Ensures upkeep of convenience copier areas by keeping neat and well stocked
Performs duties related to the shipping of materials
Performs duties related to the receiving of materials
May perform meeting room and conference room set Client
May perform building occupant moves within assigned facilities
May perform re-lamping and light maintenance duties as assigned
May perform occasional cleaning duties as needed
May require periodic overtime on nights and weekends, including off-hour emergency response
Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted
Uses all copier equipment, calculator, fax machine, postage meter and some PC
Performs filing duties, which may include purging and archiving old documents
Performs duties of scanning, file conversion and file naming
Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD
Manage TOC (Table of Contents) first page of electronic file
Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search
Perform file formatting for printing/Excel files
Responsible for interacting and providing professional level support to executive level end users at various levels, including: legal secretaries, project managers, paralegals, associates and partners
Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure
Assist with coordinating projects that will be completed off site (BIS or Smart Source) - Performs other duties as assigned.

Metasys Technologies is an equal opportunity employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

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