Cable Installer Technician II - Berwick, PA

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Job description

About Us:
Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Manufacturing, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country.

Position Overview:
Welcome to the role of Cable Installer Technician. In this position, you will travel to residential homes for service calls. This person must be reliable and organized to install equipment, inspect and troubleshoot cable equipment, and set up internet networks. This position will provide written and verbal instructions to customers on how to operate systems, remote controls, and other equipment, as well as document all tasks performed at each service appointment.

What You'll Do:
Install, maintain, and repair cable infrastructure

Perform maintenance on existing cabling systems

Safely perform work in communication spaces

Operate basic hand tools (Cordless Drill, Hammer, Wrench, Socket Set)

Test newly installed or relocated cables according to company specifications

Identify and removing redundant cabling

Install televisions, routers, and internet technology devices

Troubleshoot issues with the cable network

Install cable support structures such as j-hooks, cable racks, and innerduct

Ensure all cables are tied and bundled in a secure and organized manner

Utilize mobile customer software for job schedules, work orders, tracking, etc.

Assist with worksite housekeeping duties and equipment inspections

Complete paperwork such as timesheets, checklists, vehicle inspection reports, and service orders

Provide roadway flagging support for the operation to include obtaining Flagger Certification

Learn to recognize general safety hazards and electrical-specific hazards such as missing and or degraded parts and hardware

Train and mentor lesser experienced Cable Installer Technicians

What You'll Bring:
1-2 years' experience as a cable technician preferred

Valid driver's license is required

Basic knowledge of fiber optics and coax applications and network infrastructure

Strong knowledge of mathematics, science, and electrical systems preferred

Ability to install internet and television equipment and cabling both in home and outside (underground, on poles, etc.)

Strong communication and interpersonal skills

Demonstrated ability to effectively communicate and navigate various customer service situations

Skilled in interacting with clients/homeowners in a friendly and professional manner

Proficient in independently diagnosing, troubleshooting, and fixing any problems that may arise

Ability to identify independent colors and learn color codes

Willingness to train on company-specific technical equipment

Ability to work at heights on a ladder

Ability to work under minimal supervision

Proficient with utilizing mobile apps for work duties

Experience operating small equipment preferred (i.e., forklift, bobcat, telehandler, skid steer, etc.)

Leadership ability preferred

Working Conditions

Stand or kneel for extended periods of time

Walk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl

Climb poles; carry, set-up and extend ladders weighing up to 65 pounds, as well as work with confidence on ladders and utility poles at heights of up to 60 feet in the air to perform tasks in communications spaces

Work indoors, outdoors, and underground in various weather conditions

Perform work in confined spaces

Able to walk long distances

Able to lift up to 65 pounds without assistance

How We'll Support You:
Perks/Benefits

Comprehensive Benefits

Medical, Dental, & Vision Insurance with Rx Coverage

Life insurance

401(k) retirement plan with Company Match

Short/Long term disability

Paid time off (as outlined in the applicable Benefit's Summary) and 7 paid holidays

Paid lodging, per diem, and transportation provided for out-of-town work

Employee focused work environment

On-the-job mentoring and training

Internal job postings

Performance and salary reviews

Employee feedback program

Safety-first and drug free work environments

Bonuses and incentives for working safely

Company provided tools and basic safety equipment

PPE allowances with no restrictions on vendors

Weekly pay with premium pay for Sundays and holidays

Overtime available as applicable

Advancement through tailored employee career paths

Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future

Scholarship opportunities for dependent children

Applicant may also receive additional compensation based on the Company and individual's performances

Additional Eligibility Qualifications

This position requires the completion of a thorough background and pre-employment drug and alcohol screening. In accordance with The Company's Drug and Alcohol policy, employees are required to participate in random, post-accident and reasonable suspicion drug and alcohol testing as requested.

AAP/EEO Statement
This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law.

ADA Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Min:
USD $22.00/Hr.

Max:
USD $26.00/Hr.

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