Case Manager

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Job description

Job title

Life Skills Case Manager

Reports to

Program Director

Program overview

The Life Skills Case Manager for the mainstream Program provides supportive service to formerly homeless mental health consumers who may be in recovery from substances who are living in housing owned by Columbus Property Management. Mainstream is housed in with the Fasst/Connections program.

Position Overview includes the following, but not limited to

Screen new applicants, complete initial assessments, and other intake forms.

Provide at least bi-weekly face to face contact with residents, and weekly phone calls.

Write progress notes and fully maintain client's charts.

Complete monthly service plans and update release forms as needed.

Assist residents in the development and completion of strength-based goal plans.

Develop and facilitate special focus workshops for residents and conduct monthly community meetings with the residents.

Identify and participate in life skills outings for consumers to enhance the quality of life and independent living in the community.

Monitor and inspect residences as needed and maintain a collaborative relationship with Columbus Property Management and other service providers.

Benefits of working for RHD Mainstream

Mainstream is an employee focused and friendly team that offers a comprehensive and generous benefits package, which includes 20 vacation days, 7 sick days, and 12 paid holidays per year.

Many employees and former employees have shared that their team at Mainstream is a second family to them.

Flexible work hours for qualifying staff.

Hands on experience working with individuals experiencing homelessness and multilevel strategic planning with other agencies.

Professional growth and development with opportunities of student loan reimbursement and national conference presentation.

RHD is very self-care centric and offers well being initiatives to include yoga and kickboxing to staff.

Mainstream has a self-care committee made up of employees that organize events for our staff along with a self-care room at the office equipped with a massage chair.

Resources for Human Development values focus on Integrity, Diversity and Inclusion, Empowerment, Respect, and much more.

Special Duties

Assess and evaluate the needs of participants and provide linkages to appropriate services.

Monitor service delivery by maintaining regular contact with participants and service providers/programs involved with the participant.

Collaborate with participants utilizing their own individualized strength-based personal goal plan reviewing and modifying as necessary.

Regular home visits, as well as accompany participants to medical appointments and treatment facilities as appropriate.

Educate, inform, and advocate for participants regarding benefits and entitlements, treatment, self-advocacy, and natural supports.

Skills

Understanding and respect for each individual's unique path to recovery. Able to provide trauma-informed, strength based support.

Demonstrate professionalism and ethical service at all times.

Able to work well independently and as part of a team.

Excellent time management and flexibility.

Must have good verbal and written communication skills.

Computer literacy is essential. Must be able to effectively use electronic health record, video conferencing, email, and any other technology needed to meet job responsibilities

Must have adequate knowledge to navigate the City of Philadelphia via car or public transit.

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