Administrative/Operations - Receptionist

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Job description

Job Description: - Onsite Role. Standard M-F 8am - 5pm.
- Interview: One virtual interview
- Potential to Convert to Perm. Potential Salary Range 50 - 52K

- Role is Client Facing and attire is business casual

About the Role:

As a Workplace Experience Receptionist, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You ll Do:
" First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
" Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
" Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
" Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
" Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
" Oversee support for the team as directed including office supply management, meeting coordination, and equipment care.
" Review customized client materials to ensure they follow brand guidelines.
" Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.
" Follow specific directions as given by the manager and work under minimal supervision.
" Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
" Impact own team and other teams whose work activities are closely related.
" Suggest improvements to existing processes and solutions to improve the efficiency of the team.
" Evaluate and communicate unusual and/or complex content in a concise and logical way.
" Other duties as assigned.

What You ll Need:

" High School Diploma or GED with 3-4 years of job-related experience.
" A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
" In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
" Advanced organizational skills with an inquisitive mindset.
" Needed Soft Skills: Polite, organizational skills, communication skills, punctual.
" Need to have reliable transportation.
Comments for Suppliers:

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