Quality Project Manager

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Job description

Job Posting Start Date 11-15-2024 Job Posting End Date 01-13-2025 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Quality Project Manager located in Austin, TX. Reporting to the Quality Manager the Quality Project Manager role will be responsible for managing projects to meet the performance indicators (cost, delivery, quality, etc) of a specific organization. This person is result oriented and is capable of coordinating Flex resources and driving tasks to completion in a timely manner. What a typical day looks like: Responsible and point of contact with customer for quality and process related issues. Quality liaison between all Flex sites that manufactures, tests, and repairs Coordinates continuous quality and process related improvements between sites at AUR (NPI, Sustaining, and Service and Repair) Drives consistent processes and procedures between all Flex sites Always in copy of any production, manufacturing, and customer design issues. First level escalation on quality issues. Bonepile and Rework Management Manage the level of Bonepile in Flex. Drive to lower Bonepile level. Responsible for data gathering and status reporting on Quality Alerts, CAPAs, Internal Flex CARs across all sites including Driving effective and efficient closure on Quality Alerts, CAPA's, and Internal CARs (8D's) First to be notified and review CAPA issued by PNW. Review CAPA validity and respond back to PNW within 24hrs. Assign CAPA owner. Manage expectation w/ PANW team, ex. request extension or clarifications Responsible to ensure CFT are utilizing K template for any CAPA issue Ensure stating correct problem statement and the teams are using proper tools to get to root cause Fishbone diagrams, Kepner Tregoe, 5 Why's, A3 Problem Solving Techniques Coordinate and proactively review and prepare the Flex and customer cross functional teams for weekly manufacturing data review meetings Summarize top issues, assess risk, and plan next steps Participates in all weekly Quality meetings (including Repair facility) Follow up on the action items w/ the owers Ensures quality data and report integrity- for example, the weekly yield report, QM data uploads, defect Pareto, component DPPM report, etc. Drives the DRT action items with each Flex site and appropriate functional groups Facilitates the quality data sharing between Flex sites i.e. Data from different product lifecycle from NPI to Production to Repair Support the QBR metrics and work with PAWN in reviewing the quarterly results Review all metrics such as FPY goals, Bonepile, CAPA, etc The experience we're looking to add to our team: 6 years of experience (quality, process, manufacturing environment) 3 years of project management experience Problem solving and decision making. Hardware/ PCBA experience (2-3 years) CAPAs, Root cost analysis, CARs experience Data analysis, Process Performance, Yield (%) Influence and negotiation skills. Knowledge in ISO9000 or equivalent (prefer) What you'll receive for the great work you provide: Full range of medical benefits, dental, vision Life Insurance Matching 401K PTO Tuition Reimbursement Employee discounts at local retailers Job Category Quality Is Sponsorship Available? No Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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