Director of Operations

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Job description

Job Description

Oversees all operations to include successful implementation of strategic and business plans, company policies and procedures, quality assurance, and financial initiatives. Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes, employee relations and compliance with local, state, and federal law

Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals

Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders. Maintains awareness of funding source/client requirements and legislation that impacts business operations and liability

Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures

Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities

Works directly with location Project Directors, and other support staff to identify and resolve any issues relevant to the efficient and successful operations of each location. Assists Project Directors in development of recruitment, retention and succession plans

Oversees the development/enhancement of office systems/procedures to ensure effective operation and communication internally and with the corporate office

Reviews/approves location policies based on the company's mission, care standards and business practices, and compliance with corporate policies and procedures

Approves bid/contract development and submission, as necessary

Ensures implementation of corporate initiatives and directives

Other duties as assigned

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