Dental Office Manager

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Job description

Overview:

Mark Gray DDS is now hiring a Full Time Dental Office Manager in Houston, Texas!

As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals.

Full Time Dental Office Manager Schedule:

Monday - Thursday: 7:00am - 4:00pm, Friday - 8:00am - 2:00pm

To learn more about this practice: (url removed)

Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The Office Manager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The Office Manager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

Office Manager Incentive Bonus

Monthly Team Member Incentive Program

Paid Time Off

401K

Paid Company Holidays, Bereavement, and Jury Duty

Paid Basic Life & AD&D insurance

Medical, Dental, and Vision

Short Term Disability

Voluntary Life & AD&D Insurance

Pet Insurance

Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Employee Referral Bonus Program

Additional Advantages

Patient-centric community approach

Work/life balance

Opportunity for career growth

Professional development and support with continuing education

Strong business and operational teams

Employee Assistance Program (EAP) for all employees and their household

Responsibilities:
• Team leadership, coaching and training

• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management

• Manage insurance claims and other forms of payment

• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned

Qualifications:
• 3 years of dental office management required
• Proficient in dental performance management software (Dentrix, Eaglesoft, etc.)

• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required

Values & Competencies
• Integrity
• Accountability
• Customer-centric
• Effective leadership skills
• Experience in P&L Management
• Demonstrates flexibility as appropriate
• Results-driven
• Ability to successfully multitask under pressure
• Strong organizational skills
• Strong attention to detail
• Proficient in Time Management
• Excellent communication skills (verbal/written)

Equal Employment Opportunity:
Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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