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Mobile Network Operation Administrator

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Ampcus Incorporated

2024-11-05 21:38:35

Job location Plano, Texas, United States

Job type: fulltime

Job industry: Administration

Job description

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success

Position: Mobile Network Operation Administrator

Location: 6625 Excellence Way, Plano, TX 75023

Job Description -

Education:

4-year college degree

Field Of Study: Telecommunications

Experience, Knowledge and/or Skills:

IPT Support

Admin and maintain corporate cloud voice service (Samsung SCME)

On-site user support

Monthly voice service utilization report

Voice inventory

Non-Corp Internet

ISP/Service management

Coordinate onboarding new circuit from order to install

Coordinate terminating existing circuit

Service ticket open/follow up with ISP

Service usage audit

Service report (usage and RFO)

Network Operation

Collaborate with local network engineering team to provide ongoing support, troubleshooting, testing and maintenance of WAN/LAN

Collaborate with local/remote network engineering team to support network project

Mobile Service

Asset retrieval

General Terminated users' asset management & logistics - Mobile & PC assets

General active users' asset upgrade & repair asset management & logistics - Mobile

Utilize Asset Management Database System and Update Device Return Status

Send a FOTA push message to the terminated and active users for asset retrieval

Generate weekly/monthly/quarterly asset retrieval status

Generate and distribute corporate communication

Support general users and HRs regarding asset retrieval request status

Communicate with Mobile & IT+ Tier1 and Tier2 teams for users' asset return status update

Generating service report

Perform quarterly asset audits and provide result analysis

Bravens is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.

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