Mortgage Underwriting Team Lead, Wholesale
Spring EQ LLC
2024-10-04 17:46:46
Plano, Texas, United States
Job type: fulltime
Job industry: Banking & Financial Services
Job description
Overview:
Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit .
At Spring EQ, it is our mission to empower homeowners and buyers to achieve and maximize the value of homeownership in a simple, fast, and ethical manner. Our values are to
Be kind and treat all people - teammates, customers, and vendors - with respect and consideration
Be adaptable and embrace change
Be accountable and take responsibility and deliver the effort to fully complete the task
Be better and strive for continuous improvement in ourselves, our team, and the company for our customers
Be part of the solution and solve problems, find the answers, and collaborate
Work hard, have fun, and get things done
Spring EQ is seeking an Underwriting Team Lead, Wholesale to join our growing organization in Plano, Texas.
Responsibilities:
The person in this position will be an active member of the Wholesale Operations team at Spring EQ. The Underwriting Team Lead is responsible for managing loan escalations from internal and external partners to resolve in a timely manner. This role requires someone with a history of assuming personal responsibility for these processes, and demonstrating the ability to work independently and efficiently. She/he will also have a history of embracing relationships within a company. The ideal candidate will have demonstrated the desire to excel and improve by consistently evaluating refinements to Spring EQ's processes and showing a passion for continued learning. This critical role requires a passionate and detail-oriented individual who holds Spring EQ's values of integrity, accountability, and positivity in high regard.
Manage loan escalations from internal and external partners to resolve in a timely manner
Support and manage loan files through the manufacturing queue in a timely, accurate and compliant manner
Complete second review of loans that are outside of underwriter's authority
Provide regular pipeline management reporting and feedback to the management team as required
Identify trending on loan escalations and create an action plan for continuous process improvement
Provide coaching to manufacturing team members to continually enhance the quality and efficiency of the process
Lead and motivate a manufacturing team that is focused on multiple job functions towards a common goal
Other duties as assigned
Qualifications:
Bachelors degree preferred
Strong foundation of mortgage lending knowledge
Knowledge of mortgage loan operations processing required
Two years of underwriting management experienced preferred in a team environment
Mininum three years experience in a Home Equity or Mortgage underwriting role required.
Excellent analysis skill with attention to detail necessary
The ideal candidate will have a self-starter mentality with the ability to solve open ended business challenges
The ideal candidate will enthusiastically contribute to a culture of innovation and continuous improvement
The ideal candidate will know how to collaborate with team members in a remote environment while also working independently with minimal supervision
We worked hard to stay updated with the industry technology, therefore we need our employees to be able to learn new computer systems quickly
Time is money - At Spring EQ we recognize the importance of working with a sense of urgency. Ideal candidates will possess the ability to thrive in a fast-paced, team-oriented environment
Spring EQ values personal excellence, integrity and accountability - we need candidates who demonstrate these qualities in their everyday lives
Benefits
401k Company Match
Commuter Benefits
Company Holidays
Credit Union
Dental Insurance
Dependent Care Plan
Disability Insurance
Employee Assistance Program
Life Insurance
Medical Insurance
Paid Time Off Plan
Vision Insurance
Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.