Collections Specialist

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Job description

Collections Specialist- Business to Business

ABOUT THE COMPANY

• Our client is a leading warehousing and materials management service company-one of of TOP clients

• Growth potential with stable & growing company
• Open office concept-No micro management
• Full benefits package
• Laid back casual business dress code

RESPONSIBILITIES OF COLLECTION SPECIALIST:

• Reviewing open accounts for collection efforts.

  Making outbound collection calls in a professional manner while keeping and improving customer relations.

  Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.

  Collect customer payments in accordance with payment due dates.

  Identify issues attributing to account delinquency and discuss them with management.

  Review and monitor assigned accounts and all applicable collection reports.

  Provide timely follow-up on payment arrangements.

  Mail correspondence to customers to encourage payment of delinquent accounts.

EXPERIENCE PREFERRED FOR THE COLLECTION SPECIALIST:

• B2B commercial collections experience
  
• Proficiency with Microsoft Word, Excel, Outlook and familiarity with office equipment
  
• Ability to work in a fast paced environment
  
• Attention to detail
  
• Excellent written and verbal communication skills

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