ServiceNow Test Engineer with Security Clearance

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Job description

The Test Engineer will be responsible for using the ServiceNow framework for manual and automated project testing. Candidates will be expected to create, deliver, and maintain an overall test plan and test scenarios to include the methodology, approach, techniques, types of tests to be performed, and plan for conducting unit/component testing, integration testing, regression testing, performance testing, and user acceptance testing for all new integration and/or design projects. Duties: Execute using ServiceNow unit/component test procedures for all project components, create and execute integration test procedures, execute regression tests, coordinate, and execute user acceptance testing, and create and execute performance tests. Components include applications, modules not part of an application, user interfaces Conduct component integration testing, which should include such items as performance and throughput benchmarking, fault tolerance, interface compliance, and functional completeness Support current production system break/fix and enhancement efforts to include requirements review, test formulation, test scenario preparation, test execution, and test summary preparation Document and analyze test results, produce status reports, and assist with the defect management process Ability to perform requirement analysis and work independently to create test products test plans, test cases, test reports of good quality Assist with technical artifacts including the Requirements Traceability Matrix, Use Cases, User Interface Specifications and migration plans Accurately estimate testing efforts for project planning and tracking and provide input to project(s) master schedule Collect and report testing results to the architecture team and stakeholders on a regular basis Monitor defects so that they progress a timely manner and adhere to the defect tracking process/standards and ensure they are adequately retested when fixed Run performance benchmarks, conduct performance tuning and building capacity planning models Identify potential testing or work product improvements Provide informal demonstrations to staff and customers in conjunction with efforts Provide data re-processing testing and validation metrics Document and track defects and change requests; provide input to and participate in the CCB process; capture and report defect metrics Drive and implement automation process improvement items Professional Experience: 2 or more years' experience with ServiceNow Experience with testing tools to include TestRail, Zephyr, Test Management, and Automated Test Framework, etc. as well as automation best practices Experience setting up test environments, executing test cases, and tracking defects Working experience with component, application, integration, and performance testing procedures and criteria Working experience in defining acceptance criteria and coordinating and executing acceptance testing Working experience in requirements traceability Working experience with creating and executing test plans and procedures and documenting the expected and actual results Hands-on experience in developing testing artifacts (performance test scripts, scenarios, monitors) Ability to diagnose complicated performance issues based on analysis of performance tests execution results (Load, Stress, Scalability) and come up with recommendations for solutions Experience working with multiple teams and coordinating automation testing efforts for various integration projects Demonstrated initiative and ability to start, develop, and complete short- and long-term projects Demonstrates accuracy and thoroughness in the implementation of project specifications and design requirements

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