Microsoft Application Support Analyst with Security Clearance

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Job description

We are currently seeking a highly skilled and experienced Office 365 Solutions Specialist to join our team. The ideal candidate will possess a Bachelor's degree in computer science or a related field, along with certifications such as Microsoft 365 Certified: Fundamentals (Exam MS-900) or Amazon Web Services (AWS) Cloud Practitioner Certification. Additionally, the candidate must adhere to DoD 8570.01-M requirements and hold the requisite certification per DoDD 8140.01, Cyberspace Workforce Management dated 10/5/2020. Key Responsibilities: Provide end-user support and training on Office 365 applications, including Teams, SharePoint Online, Outlook, OneDrive, Power Apps, and Power Automate.
Conduct business analyses to identify process improvements and advise on the implementation of Office 365 solutions to enhance business practices.
Design and implement SharePoint Online and On-Premise solutions using Out of the Box features and custom developments such as web parts, pages, views, lists, and document libraries.
Develop customized SharePoint web parts using technologies such as JavaScript, jQuery, CSS, HTML, and other relevant technologies.
Manage and resolve up to 50 service tickets per week, aiming to resolve at least 75% of issues within the same week.
Participate in the project and change management lifecycle to support the integration of new technologies and initiatives mandated by USMC and DOD.
Document O365 environments and developed applications, and provide training to personnel as needed. Qualifications:
Bachelor's degree in computer science or a related field.
Microsoft 365 certifications such as Microsoft 365: Managing MS Teams (MS-700), Microsoft 365: Power Platform Functional Consultant Associate (PL-200), Microsoft 365: Power Platform App Maker Associate (PL-100), or Microsoft 365 Identity and Services (MS-100).
2+ years of experience in building client-side SharePoint solutions using JavaScript, jQuery, CSS, HTML.
4+ years of experience working directly with clients, developing and executing SharePoint, O365 project plans.
3+ years of experience in managing, training personnel, and documenting O365 environments and developed applications.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively in a team environment and independently.

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