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AWS Connect Developer with Security Clearance

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Catapult Staffing

2024-10-04 03:40:37

Job location Washington, District of Columbia, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

AWS Connect Developer Specialization: Cloud Infra Implementation Technical Skills with 3-5 Years Experience: • AWS Lex
• Cloud Contact Center Implementation
• AWS Kinesis
• Amazon Connect
• AWS Lambda Role Description: • Provide functional and/or technical expertise to plan, analyze, define and support the delivery of future functional and technical capabilities for an application or group of applications. • Assist in facilitating impact assessment efforts and in producing and reviewing estimates for client work requests.
• The Amazon Connect Developer will be responsible for developing and testing IVR contact flows under the supervision of a lead developer. • The role requires experience with Amazon Connect and Lex implementations and developing integrations with 3rd party systems. Basic Qualifications • Experience in developing Amazon Connect contact flows using Lex, Dynamo DB, Lambda and API Gateway (pref. in GovCloud
• Hands-on AWS experience with at least 1 full life cycle Amazon Connect implementation (preferred in an Enterprise scale env)
• 3+ years of contact center technology experience (preferred in an Enterprise scale environment)
• Must have experience designing and implementing call routing using routing profiles, queues, call backs, emergency messages, hours of operations, holiday routing with dynamic messaging
• Must have strong programming skills in Python and Java over AWS Lambda API's.
• Experience with development and version control tools like Github, AWS Codepipeline Education Level: B.S Work Location: 100% On-site Washington, D.C. Clearance Required: Public Trust Work Authorization: US Citizens

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