Management Analyst, Sr.

---

Job description

General Description and Classification Standards

The Management Analyst provides information and assistance to the Office of Strategy Management regarding assigned programs and services; and performing related duties as assigned. This role performs a variety of special projects, complex and varied technical and professional administrative and data analytical duties in support of a broad range of operations for the Office of Strategy Management and the Department of Aviation.

Success Metrics:

• Effectively interpret both data and non-data information and use it to make recommendations

• Communicate clearly and concisely in writing and speaking.

• Think creatively to solve problems

• Work collaboratively with leadership and other employees

• Manage time effectively

• Apply a process-improvement mindset to solve problems and evaluate systems and processes.

Supervision Received

Direction received is very general and focuses more on long-term and short-term objectives.

Supervision Received

Direction received is very general and focuses more on long-term and short-term objectives.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Perform a variety of professional level research, administrative, operational and analytical duties in support of assigned programs, duties and functions.

Collect, compile and analyze complex information from various sources on a specialized topics related to programs and operations.

Conduct surveys, perform research, analyze and interpret data, identify alternatives make and justify recommendations on assigned programs, services or issues.

Prepare and/or maintain comprehensive technical, informational and analytical reports and other correspondence pertaining to assigned areas of responsibility; develop charts & graphs, spreadsheets, and presentations.

May serve as project manager or team member for assigned projects.

Collaborate with other Departments/Divisions and outside agencies; represent the City in a professional manner as liaison with public and private organizations, community groups and media companies.

Ensure City compliance with Federal, State and local rules, regulations and ordinances of assigned programs and services.

Research, write, design and edit various reports.

Prepare written and graphic material for the Office of Strategy intranet website; review, revise and update assigned web pages, create new material and assist in providing oversight of consistency of the information.

Maintain records and files on assigned programs or services.

Perform related duties as assigned.

Decision Making

Applies organizational policies, exercises good judgment, discretion, and integrity at all times. Decision making is usually informed through a meaningful, collaborative process involving all stakeholders, from the Chief Strategy Officer, Airport General Manager and leadership team, employees, to subject-matter experts and external advisers.

Leadership Provided

May have formal supervisory authority over a project team.

Knowledge, Skills & Abilities

Must have knowledge in collaborating with cross-functional teams. Knowledge of methods and techniques of data collection and analysis. Knowledge of project management tools and processes. Knowledge of Design Thinking concepts preferred.

Strong Microsoft Office 365 skills, in particular Word, Excel, and PowerPoint. Must be self-motivated with ability to work collaboratively and independently. Ability to coordinate complex assignments and multiple team tasks.

Ability to utilize relationship building throughout the organization, exercises judgment and discretion, handles complex and difficult situations diplomatically, and represents the organization in a professional manner.

<!– job description page –>